General Questions
General order and shipping inquiries
We offer a wide selection of beverages, including various types of whiskey (Bourbon, Rye, Scotch, Irish, Japanese), spirits (Gin, Vodka, Rum, Liqueur, Cognac, and ready-made Cocktails), Tequila (Reposado, Anejo, Mezcal), a variety of Wines (White and Red), and Champagnes.
You can place an order directly through our website by adding your desired items to the cart and proceeding to checkout.
We currently ship to most locations within the contiguous United States.
However, please note that we are unable to fulfill orders to the following states at this time: Utah, Massachusetts, Tennessee, Alaska, and Hawaii.
We apologize for any inconvenience this may cause and continually review opportunities to expand our service coverage.
Yes, we proudly offer international shipping to a select number of destinations around the world.
International delivery times typically range from 7 to 21 business days, depending on your country’s customs procedures and local postal efficiency.
Shipping costs are automatically calculated at checkout based on your package’s weight and destination.
If your country is not listed at checkout, it means that we are not currently able to service that region.
All orders are processed within 1–2 business days (excluding weekends and public holidays).
Once dispatched, delivery times are as follows:
Standard Shipping: 5–7 business days
Expedited Shipping: 2–3 business days
Priority Shipping: 1–2 business days
For international orders, estimated delivery ranges from 7–21 business days, depending on the destination and customs clearance.
You will receive a shipping confirmation email with tracking details as soon as your order leaves our facility.
Advanced questions
Payments, refunds and packaging
At Drinkory.com, your satisfaction is our top priority. We proudly offer a 30-day return window, beginning from the official date of delivery confirmed by the shipping carrier.
To qualify for a return:
The product must be unused, unopened, and in its original condition.
All original packaging, labels, and protective materials must be included.
A valid proof of purchase (such as your order confirmation or receipt) is required.
Please note that gift cards, items returned after 30 days, or products that have been opened or altered are not eligible for return.
Once your return is received and inspected, we’ll notify you via email regarding approval status.
Approved refunds are processed back to your original payment method within two business days of approval.
Original shipping fees are non-refundable, and customers are responsible for return shipping costs.
If your item arrived damaged or defective, please contact our support team at sales@drinkory.com before sending it back. Authorized exchanges are available for the same item in such cases.
For all return inquiries or to start a return, simply email sales@drinkory.com with your order number and reason for return, and our support team will guide you through the process.
Because we begin processing orders quickly to ensure fast delivery, cancellations must be requested within 24 hours of placing your order.
Once an order has been processed or dispatched, cancellation may no longer be possible.
If you wish to request a cancellation, please contact our customer support team immediately at sales@drinkory.com.
If your order has already shipped, you may still be eligible for a return under our standard return policy.
Yes, all our products are sourced directly from reputable distributors and distilleries to ensure 100% authenticity.
Yes, we offer gift wrapping for an additional fee. You can select this option at checkout.
We accept all major credit cards, including Visa, MasterCard, American Express, and Discover.Â
At LiquorVaults.com, your satisfaction is our top priority. We proudly offer a 30-day return window, beginning from the official date of delivery confirmed by the shipping carrier.
To qualify for a return:
-
The product must be unused, unopened, and in its original condition.
-
All original packaging, labels, and protective materials must be included.
-
A valid proof of purchase (such as your order confirmation or receipt) is required.
Please note that gift cards, items returned after 30 days, or products that have been opened or altered are not eligible for return.
Once your return is received and inspected, we’ll notify you via email regarding approval status.
-
Approved refunds are processed back to your original payment method within two business days of approval.
-
Original shipping fees are non-refundable, and customers are responsible for return shipping costs.
If your item arrived damaged or defective, please contact our support team at sales@drinkory.com before sending it back. Authorized exchanges are available for the same item in such cases.
For all return inquiries or to start a return, simply email sales@drinkory.com with your order number and reason for return, and our support team will guide you through the process.
Because we begin processing orders quickly to ensure fast delivery, cancellations must be requested within 24 hours of placing your order.
Once an order has been processed or dispatched, cancellation may no longer be possible.
If you wish to request a cancellation, please contact our customer support team immediately at sales@drinkory.com.
If your order has already shipped, you may still be eligible for a return under our standard return policy.
Yes, all our products are sourced directly from reputable distributors and distilleries to ensure 100% authenticity.
Yes, we offer gift wrapping for an additional fee. You can select this option at checkout.
We accept all major credit cards, including Visa, MasterCard, American Express, and Discover.Â